Having trouble with the GAP Crossers website or digital resources?

Use the options below to troubleshoot common technical issues involving login, course access, website navigation, downloads, and other GAP Crossers online resources.

Login and Account Problems

If you’re having trouble logging in, resetting a password, accessing your account, or locating resources connected to your account, visit Account and Access.

School of Purpose Access

If your issue involves Orientation, courses, lessons, or other School of Purpose resources, visit School of Purpose Help.

Purchases and Orders

If your technical problem involves a purchase, payment, receipt, book order, merchandise order, or access associated with a purchase, visit Purchases and Orders.

Downloads and Digital Resources

If you’re having difficulty opening or downloading a GAP Crossers file or digital resource, first try refreshing the page or opening the resource in another browser. If the problem continues, visit Support and tell us which resource you’re trying to access.

Website Problems

If you encounter a broken link, page that won’t load, missing image, or another problem with the GAP Crossers website, please let us know through Support.

Still Need Technical Help?

If the steps above don’t solve the problem, visit Support. When contacting us, include the page or resource you were using and a brief description of what happened. That will help us identify the problem more quickly.